Special Events Online Customer Service Survey Form

Customer Service Survey

Please take a few moments to complete this survey. Your comments will help us to improve the overall event experience at the National Air and Space Museum. If you experience any technical problems using this form, please contact nasmweb@si.edu.

Client Name:

Event Date :

You must enter a valid e-mail address. This is only for NASM use and e-mails will not be distributed to other parties.

*E-Mail Address:

When you first contacted the museum, were you provided with the information that you needed in a timely manner and were our rates, polices and procedures made clear?

What impressed you about the National Air and Space Museum?

How would you rate the following aspects of your event at the museum 1 being unacceptable, 5 being excellent, n/a if the item was not relevant or unavailable at your event site?

	Poor		Excellent			n/a
	1	2	3	4	5
Events Policy
Vendor Recommendations
Security
Building Cleanliness
Exhibits
Docents
IMAX Movie
Planetarium Show
Simulators
Museum Store

What aspects of your experience would you want improved?

How did you find out about having an event at the National Air and Space Museum?

Trade Publication		Which one?:
DMC		Which one?:
Caterer		Which one?:
NASM Web Site
Other Web Site		Which one?:
Other		Please explain :

Please use the space below for any additional comments.